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The drum empties but laundry stays wet

An emptied machine can still finish with wetter clothes than expected. That puts the selected spin, load and movement into the conversation alongside drainage.

Washing machine illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

What the symptom can mean

A machine may empty successfully but reduce spin when it cannot distribute a load. A spin-related fault can give a similar result, so retained water and poor spinning should be separated.

Describe the load

State whether the drum held one bulky item, a mixed wash or several similar garments. Describe repeated pauses or attempts to build speed if you already observed them. A load description helps separate redistribution behaviour from a cycle that never tried to spin.

Keep the chosen settings

Give the selected spin speed and any rinse-hold or no-spin indication shown. Explain whether the machine displayed a normal finish. Wet clothes on their own do not identify a motor, belt or electronic component.

See the washing machine enquiry film

Watch the captioned film

Explore related observations

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