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A scraping sound follows the drum at low speed

A noise during slow wash movement can be easier to place than a loud final spin. Report its rhythm and the point where it first became noticeable.

Washing machine illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

What the symptom can mean

A sound that follows each rotation may involve contact or a moving component, while a steady sound may have a different source. The rhythm helps assessment but cannot prove bearing or drum damage.

Describe a sequence already heard

Say whether the sound followed each turn, occurred only in one direction or continued while the drum paused. Include the load from that occasion. A recording already made can support the description if it contains no private conversations.

Keep locations separate

A scrape from the drum area, a loose cabinet panel and a sound from an adjoining appliance can be confused. Explain where the sound seemed strongest and whether the washer's performance changed with it.

See the washing machine enquiry film

Watch the captioned film

Explore related observations

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