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ORPINGTON APPLIANCE CARE · INDEPENDENT GUIDANCE

The washer door stays locked after the cycle

The final display, remaining water and elapsed time all matter when a door will not release. Record the last state without forcing the handle.

Washing machine illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

What the symptom can mean

A closure system can remain engaged when a programme is interrupted or water remains. A handle fault can feel similar, so forcing the door risks damage without resolving the cause.

What did the machine call finished?

Say whether it displayed end, kept time remaining or showed a warning. Include visible water in the drum and whether you heard emptying before it stopped. Give the approximate time since completion.

Describe the handle

Explain whether the handle moves normally or feels different from before. Mention a door-alignment change or earlier lock problem as its own detail; an inaccessible load does not by itself establish which part is responsible.

See the washing machine enquiry film

Watch the captioned film

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