What the symptom can mean
Water arriving near the drawer or inlet stage may have a different source from water escaping during pumping. Tracking the first wet location helps avoid replacing a door seal by assumption.
Start with what was wet first
Say whether water was first visible at the drawer, door, rear area or floor. Include the selected programme and any recent change of detergent or dose. A floor puddle alone does not identify the point where water escaped.
Mention nearby changes
If inlet, sink, flooring or fitting work preceded the leak, describe what changed and when. Give those details alongside the model so the service team can discuss the existing arrangement and access.