Only where this has been agreed and safe removal is clear. A service team should decide what access is needed for the particular job.
What the observation means
Plinths can conceal fixings, cables or other services, and a fitted kitchen may have fragile finishes. Removing them unnecessarily can create damage without helping the repair.
A useful next step
Explain the arrangement when booking and clear loose objects instead. If access requires a kitchen fitter or another trade, establish that beforehand. Do not dismantle connected appliances or building components merely to make the cooker appear easier to reach.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.