Describe inside and outside
Mention water beneath drawers, ice at the freezer floor and nearby plumbing separately. Include when the puddle appears and whether the appliance was recently moved.
Keep it installed
Do not pull a heavy fitted appliance out for photographs. Access and model details allow suitable inspection to be planned, and cooling-circuit work remains outside the service offered.
A useful distinction
Water from the room or adjacent plumbing can reach the same front edge as an appliance leak. Include what was running nearby so inspection can follow a plausible route rather than assume a drain-pan fault.