Keep observations separate
Say when freezer food changed, whether the fridge result also shifted later and which warning appeared. Include recent door-opening or power interruption history.
Avoid a universal diagnosis
Combined appliances use different cooling arrangements. The model needs screening before suitable work is confirmed, and no sealed-circuit or compressor repair is offered.
A useful distinction
Food in the fridge seeming normal is a separate observation from a measured safe temperature. Describe the actual condition without using it to rule out a wider fault or to justify continued use of softened frozen food.