Describe the distribution
Say whether all drawers or one section are affected, whether the door was left open and when the change was first noticed. Include any warning already displayed.
Screen the work first
Cooling failure may involve systems outside our scope. We do not repair compressors or sealed refrigerant circuits, so model and symptom information is needed before suitable work can be confirmed.
A useful distinction
A warning noticed today does not establish when storage conditions changed. Give the last time food was known to be properly frozen, while recognising that appliance inspection cannot retrospectively certify the safety of food.