A temporary response is useful evidence but does not prove the underlying cause has been corrected. The duration and exact shutdown method matter.
What the observation tells you
Visible or concealed ice, control state and load conditions may change during a shutdown. Repeated improvised thawing can erase the pattern and disrupt both food compartments. Do not assume the same action should be repeated indefinitely.
A useful next step
Explain how long the unit was off, where food was stored and when symptoms returned. Preserve any photographs from before the shutdown and arrange assessment for recurrence.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.