Note which compartment, target or mode changed and when. The remote action can explain a later operating pattern without necessarily being the only cause.
What the observation tells you
Shared accounts or automations may make the change less obvious to the person standing at the appliance. Repeatedly correcting settings from both the app and panel can create a confusing loop. Confirm that both interfaces are describing the same state.
A useful next step
Use the documented controls, agree the intended normal settings and preserve the event history. Assess actual storage conditions separately, especially if the change was unnoticed for some time.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.