Direct contact can create a locally colder area, while the rest of the refrigerator may still be too warm. That arrangement is not a reliable substitute for controlled storage.
What the observation tells you
A frozen raw-food package can also leak as it thaws, creating contamination risk. A cold spot next to it does not demonstrate that all shelves are safe. Purpose-made cooling equipment also has its own use instructions.
A useful next step
Follow an appropriate temporary-storage plan and separate food types securely. Monitor actual conditions where needed. Do not leave vulnerable food in a failed refrigerator merely because one frozen block remains inside.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.