A crack can spread under the weight of frozen contents and leave sharp edges or an insecure front. Avoid testing its strength by pulling harder.
What the observation tells you
Food packs may snag on the damaged edge and tear, creating further contamination or sticking. The drawer may also sit crooked and prevent proper closure. That is a fitting problem even if the freezer still reaches its normal temperature.
A useful next step
Move the load safely to a permitted position and identify the correct replacement from the full model. Do not rely on tape or general glue for a structural repair in cold food storage.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.