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Dishwasher · Results, maintenance and service evidence

Can water in a mug's recessed base be mistaken for failed drying?

Yes. A hollow base can hold a small pool even when exposed surfaces dry normally. The shape and rack angle matter to that particular result.

Understanding this situation

This is different from every dish being wet or the programme ending with an error. Rinse-aid settings and drying options should not be changed blindly on the evidence of one water-holding recess.

A useful next step

Load as the manual permits and unload carefully to avoid spilling onto dry items below. Describe which surfaces retain water if the result changes. Do not assume that one pooled mug identifies a heater or fan failure.

Manuals and supporting guidance

Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.

Continue with dishwasher guidance

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