Describe ordinary closure
Say whether the door latches normally, springs open or needs unusual pressure. Include any visible damage and when the programme stops.
Avoid bypassing protection
Do not hold the door switch in or defeat a latch to run the dryer. Model-specific assessment can consider the closure parts and controls before a suitable repair is proposed.
A useful distinction
A latch that engages only under unusual pressure can mask a physical alignment problem. Tell us that behaviour, but do not keep the door pressed in to operate a programme while waiting for assessment.