Monday–Thursday visits · More family time for our engineers and staff
ORPINGTON APPLIANCE CARE · INDEPENDENT GUIDANCE

An unusual smell or smoke appears during oven use

Food residue and a new electrical smell are not interchangeable. Describe where the smoke appeared and stop the appliance if there is an unusual burning smell or visible damage.

Oven illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

Keep the context clear

A spill, cleaning product or first use after long storage may matter, but should not be assumed to explain a new smell. State the selected function and when it began.

Request assessment without a demonstration

There is no need to recreate smoke for a video. Existing photographs and a model reference can support the enquiry. An engineer can decide what inspection is appropriate before the appliance returns to use.

See the oven enquiry film

Watch the captioned film

Explore related observations

☎ Call 0800 037 4915Book online