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ORPINGTON APPLIANCE CARE · INDEPENDENT GUIDANCE

An induction hob no longer recognises a pan

Pan recognition depends on the hob and cookware combination. A flashing setting can mean something different from an error code.

Hob illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

Keep the pan comparison

Say whether the same pan previously worked on that zone and whether other ordinary pans are recognised. Include the approximate base size without inventing a minimum dimension.

Preserve the exact display

Copy flashing symbols and model details. An engineer can use the pattern to decide whether the enquiry concerns cookware detection, a zone or controls. Avoid buying a part from the symbol alone.

A useful distinction

A pan's top diameter can differ from its contact base. If size appears relevant, describe the base and actual model guidance rather than comparing the width of the rim with the printed ring.

See the hob enquiry film

Watch the captioned film

Explore related observations

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