Monday–Thursday visits · More family time for our engineers and staff
ORPINGTON APPLIANCE CARE · INDEPENDENT GUIDANCE

The hob glass is cracked

A crack is a physical condition requiring the hob to remain out of use pending appropriate assessment. It should not be dismissed because a zone still heats.

Hob illustrative appliance setting
Illustrative appliance scene; not an exact manufacturer model.

Photograph the whole surface

A clear picture from a safe position can show the location and surrounding frame. Do not press on the glass or test cooking zones to judge the damage.

Identify the model first

Glass availability and construction differ. Model details help establish whether repair is feasible; a similar shape or printed ring layout is not sufficient to select a replacement surface.

A useful distinction

Damage near a control area may be less conspicuous than a line across a cooking zone. Photograph the whole surface and identify the visible crack without using the hob to determine which functions still work.

See the hob enquiry film

Watch the captioned film

Explore related observations

☎ Call 0800 037 4915Book online