A lit interior does not confirm effective cooling. Food temperature concerns deserve prompt attention and should be kept separate from a lamp or display complaint.
Say whether the whole compartment or one shelf is affected and whether the change was sudden. Include door closure and the selected setting. Do not rely on the display alone as proof that food is safely stored.
An initial enquiry must establish the model and likely work. We do not offer compressor replacement, regassing or sealed refrigerant-circuit repairs. An assessment cannot promise that every cooling failure is within our scope.
Water under a vegetable drawer can have a different source from a puddle outside the cabinet. Condensation, drainage and spills can overlap in appearance.
Read the guide ↗FridgeA light moisture pattern and persistent thick ice are different observations. Door closure, settings and cooling behaviour need to be considered together.
Read the guide ↗FridgeA frozen item against a cold surface differs from widespread freezing across several shelves. Location is useful evidence when discussing a temperature-control.
Read the guide ↗