Describe each section
State the hob and oven types separately and give the complete model. Mention which section fails and which still responds.
Match work to scope
Gas appliance enquiries are subject to the exact model and task. No gas conversions, AGA repairs or new installations are offered. Correct identification helps avoid an appointment for unsuitable work.
A useful distinction
A gas hob still needs electrical controls for some functions, so an electrical symptom should not be relabelled as a gas fault solely because burners are present. The affected section determines the enquiry.