Keep the complete identification together
A model name can cover several versions with different parts or controls. Photograph an accessible rating label and retain the model, serial and any separate product or service number shown there. Copy the characters as printed, including their ending digits. Do not move a heavy appliance or remove a casing to locate a hidden label.
Age and history are context, not a verdict
Tell us about previous repairs, a recent move or a changed control setting. An older appliance is not automatically beyond repair, and a familiar brand does not guarantee that a suitable part remains available. The service team confirms work scope and appointment availability individually. Choose the appliance using the buttons on this page to open relevant guidance while retaining Chelsfield as your enquiry area.