Rinse hold is a programme option that can deliberately postpone the final drain or spin. If it is selected, water remaining at the end may be part of the chosen sequence rather than an unexpected stoppage.
Understanding this situation
Check the display and the manual's description of the option before pressing several controls. Different washers use different symbols and methods of completing the programme. The key distinction is whether the machine is waiting for a documented finishing choice or has stopped with a warning that the manual treats as a fault.
A useful next step
Use only the normal completion instruction for your model, with the door closed. Do not force the door or open a filter to bypass the selected mode. If the washer will not complete its documented drain or spin stage, stop treating the water as an expected rinse-hold result and report the final display and selected options.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.