No. Small surface balls and a torn hole describe different forms of wear. The textile, friction and load mix can matter when pilling becomes noticeable.
Understanding this situation
Inspect the garment's surface and care instructions rather than assuming every texture change comes from a sharp drum defect. Rough items washed with softer fabrics can create a different rubbing environment from a compatible load.
A useful next step
Record whether there are actual snags, broken threads or a repeatable location as well as surface pilling. Follow the garment maker's care advice. A new rough accessible machine surface or scraping sound warrants assessment, but pilling alone does not identify an internal part.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.