Monday–Thursday visits · More family time for our engineers and staff
Washing machine · Care and everyday questions

How should I record a washer error code accurately?

Copy the characters, spacing and flashing pattern exactly, including whether the display alternates between messages. Similar-looking letters and numbers can refer to different instructions.

Understanding this situation

A photograph taken from a safe position can preserve the display without requiring a fault to be repeated. The same code can also have a different meaning on another model, so a brand name alone is not enough.

A useful next step

Keep the full model and the programme stage with the code. Consult the model's manual and follow its stop-use guidance. Do not order a component solely from an internet code list or keep resetting a machine that trips, leaks or smells of burning.

Manuals and supporting guidance

Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.

Continue with washing machine guidance

☎ Call 0800 037 4915Book online