Notifications can be delayed or reflect a connection state rather than the latest local status. The appliance's actual display and programme condition are essential context.
Understanding this situation
A phone message is not permission to reach into a moving drum or ignore a warning shown at the machine. Keep the time of both observations if they disagree.
A useful next step
Follow the model's normal safe controls and official app support. Record the mismatch without repeated resets. Do not treat refreshing the phone as proof that an appliance fault has cleared or that the laundry reached its intended finish.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.