A programme can deliberately keep moving laundry during a finishing stage after active heating. Check the exact model's sequence before interpreting that period as failed heating.
Understanding this situation
The laundry condition at the end and the selected target matter. A planned cooling period is different from an entire programme that never changes a wet load, especially with a warning.
A useful next step
Allow the safe finish to complete normally. Do not cancel just because the cabinet feels cooler. If the programme never reaches its documented end, record the display and stage without repeatedly interrupting the safety sequence.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.