Follow the macerator manufacturer's restrictions, not only the wipe packaging. A product's flushability claim does not establish compatibility with a particular pump and cutter system.
What the observation means
Materials can behave differently from ordinary toilet paper. Repeated flushing to move a suspected obstruction adds water to an already uncertain system.
A useful next step
Keep unsuitable items out and stop using connected fixtures if drainage is impaired. Tell the service team what entered and when. Do not open the unit, insert tools or pour chemical unblocker into it to break the material down.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.