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Hob · Glass, cleaning and surface damage

Are metallic-looking marks on a glass hob necessarily scratches?

Not always. Material transfer and surface damage can look similar, so identify the mark through approved cleaning rather than aggressive abrasion.

What the observation means

Dragging cookware can leave deposits, but polishing harder can create damage. The pan base should also be checked while cool for roughness or contamination.

A useful next step

Use only the hob's permitted cleaner and method. If the mark remains, seek advice before trying stronger chemicals or abrasives. A crack, chip or sharp damaged area requires stop-use assessment and should not be treated as a cosmetic deposit.

Manuals and supporting guidance

Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.

Continue with hob guidance

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