Door reversal changes the fitted hardware arrangement, so its timing is relevant if rubbing, closure or cable-related concerns appeared afterwards. It does not automatically prove that reversal caused the fault.
What the observation tells you
Different models use different parts and procedures. Some include wiring through the door, while others require particular stops or covers. A generic online reversal guide may therefore be inappropriate for the appliance in front of you.
A useful next step
Provide the model and explain who performed the work and what changed. Leave further adjustments to the correct procedure or a competent repairer. Do not order another seal before the whole door arrangement is assessed.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.