A local pattern within the refrigerator is different from the entire fridge being warm while the freezer is normal. Position helps describe the storage and airflow situation.
What the observation tells you
Large containers, outlets and recent loading may affect individual areas. Comparing different foods by touch is not a controlled measurement. Do not remove a duct cover or block an outlet to experiment with air distribution.
A useful next step
Use appropriate thermometer placement and the model's loading instructions. Record whether the issue persists in normal arrangement and report the freezer condition separately. Protect any food whose storage is uncertain.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.