Frozen contents do not establish safe chilled-food conditions above. The refrigerator warning may concern its own door, temperature or another function.
What the observation tells you
The freezer's retained cold mass can also hide the effect of a shared interruption for longer. A hard frozen pack is therefore not a substitute for understanding the fridge message. Do not transfer a freezer thermometer reading to the chilled compartment.
A useful next step
Record the exact indicator and check the relevant storage conditions. Protect chilled food promptly and include the freezer's actual status as supporting context for the repair enquiry.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.