No. Verify the exact model and the conditions attached to the claim. Similar product names can have different ambient limits and installation requirements.
What the observation tells you
A retailer summary may omit humidity, ventilation or other conditions. An appliance working through one mild winter does not establish suitability for a colder period. Use the manufacturer's model-specific information rather than an owner's experience with another version.
A useful next step
Record the full reference and the intended room conditions. If a fault appears seasonally, include that timing when enquiring. Do not assume a stronger temperature setting resolves an unsuitable location.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.