Record prolonged openings, loading and repeated searching rather than counting every quick access as identical. The pattern helps separate demand from a persistent inability to maintain storage.
What the observation tells you
A door left ajar while meals are sorted has a different effect from a brief retrieval. Disorganised contents may increase both opening time and the chance of a bag crossing the seal. This does not mean a real fault can be dismissed as user behaviour.
A useful next step
Improve accessible organisation and check normal closure. If unsuitable temperatures continue under ordinary use, report the observations and seek assessment while protecting the food.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.