The load may keep a drawer from reaching its normal position. Check for a packet behind or above it before attributing the contact to the door hinge.
What the observation tells you
Soft bags can freeze into a shape that projects beyond the basket. Slamming the door can crush packaging or crack the drawer front without resolving the obstruction. A door held slightly open can then lead to moisture and temperature problems.
A useful next step
Rearrange accessible contents within the intended limits and close gently. If an empty correctly fitted drawer still catches, report the contact point and any damaged supports.
Manuals and supporting guidance
Model-specific instructions take priority. These references support the practical principles discussed here; they do not diagnose your appliance.